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Red Deer Regional Hospital Centre

Position / Placement: Greeter/Wayfinding/Hospitality Volunteers

Positions Description & Tasks:

  • Relate quality customer service to our organization’s success and respond to our client’s human and service need. 
  • Create and maintain a positive public image to our clients entering the facility for care.
  • Working in partnership with the information clerk and the admitting clerk, located at both the south and regional desks: the volunteer will Greet clients and visitors in a friendly, courteous and efficient manner.
  • Volunteer to “Be available and look available” Ask clients if need assistance or information, If they need physical assistance, transport them to the relevant department
  • For patients that have to visit more than one department, give them a map that highlights all areas they have to visits
  • South Entrance Information Clerk and Regional Admitting Clerk to communicate any needs via phone between the two desk for client assistance/movement in between the entrances and departments.
  • Volunteer will be diligent in ensuring the OPD desk is not utilized as an Information Desk and the OPD hallway is not utilized as a thorough far for patient to access department north of them. (OPD will notify Regional Admitting Desk and volunteer Hospitality Desk of special clinics and possible increased traffic)
  • When assisting clients, ensure they are registered, if not return with them to admitting.
  • Renal Dialysis incoming and outgoing patients through the East doors many need assistance – Be aware of the crunch time
  • Ensure the wheelchair round up volunteers leave one or two chairs in the regional admitting area.

Qualification and/or Skills Required:

Physically challenging for there is lots of walking involved and the ability to push occupied wheelchair

Benefits:

Free parking and snack, Amazing opportunity to give back to Healthcare and get your 10000 steps in !


Contact Information

Organization: Red Deer Regional Hospital Centre
Contact Person: Brenda Farwell
Phone Number: (403) 343 4715
Email Address: brenda.farwell(at)ahs.ca


Opportunity Details


Red Deer Regional Hospital Centre
Volunteer Position
Red Deer, AB
June 19, 2017

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